top of page
RLA Outside.webp

Resilient

Los Altos

June 2026 - August 2026

Based in Los Altos, California, RLA is dedicated to strengthening neighborhoods by providing residents with the knowledge, training, and resources needed to prepare for, respond to, and recover from emergencies such as power outages, storms, fires, and earthquakes.

Police Car Lights
"Time went by too fast. Our group has struggled for a long time on several topics. Claire was able to assess our requirements, present them in an orderly manner, then deliver on the plan.”

Jim Clark, Manager

Campaign Summary

We started working with Resilient Los Altos in mid-June, planning for an 8-week campaign. Through weekly virtual and monthly in-person meetings, we helped them revive their Instagram presence and launch their Facebook with a social media plan detailing a sustainable posting cadence, impact posts adapted from their newsletter, and a hashtag list to maximize engagement. Additionally, through the input of their leadership team, we redesigned their logo and brand colors, as well as redrafted their website using Wordpress Staging. The toolkit we delivered encompassed posting strategies, optimal content timing guidelines, and long-term planning resources, among other assets. These combined efforts equipped RLA with a robust framework for ongoing success (detailed below).

RLA Stats

Key Statistics

8

WEEKS

18

POSTS

25K

TOTAL VIEWS

84.6%

FOLLOWER INCREASE

15K

INSTAGRAM USERS REACHED

500+

PAGE VISITS

4K%

AVG. INTERACTION INCREASE

726

TOTAL INSTAGRAM INTERACTIONS

Campaign Gallery

Claire Cen

Summer Intern

Claire is a student at Cornell's Dyson School of Applied Economics, an alumna of Loomis Chaffee, and founder of Pomenova. Hired by the City of Los Altos, she led digital strategy for Resilient Los Altos, a city-funded nonprofit. She diagnosed a fragmented online presence, built an 8-week roadmap to unify branding and content, managed cross-functional stakeholder syncs, and delivered client-ready materials so leadership could sustain growth independently. Her work spanned research, strategy, content creation, and project management. In her free time, she is an avid dancer and debater. 

  • LinkedIn
Claire Cen 2.webp

© 2026 by Pomenova Digital Marketing.

bottom of page